ORDERS AND SHIPMENTS

Orders on moirastore.it are delivered Monday through Friday, excluding Italian holidays. Moirastore.it cannot be held responsible for delivery delays due to weather conditions, international customs issues, or any other circumstances beyond moirastore.it's control.

All orders from moirastore.it are shipped from Italy with official documentation declaring the exact total value of the purchased goods in €.

You will receive a notification email from moirastore.it with your tracking number as soon as our customer service team creates your shipping document.

SHIPPING INSURANCE

In case of theft or accidental damage, moirastore.it shipments are insured at no additional cost to the Customer, but once the shipment has arrived at its destination, the goods will no longer be covered by the insurance.

SHIPPING TIMES

Standard Shipping Italy: 2 to 6 working days

Express Shipping Italy: 1 to 4 working days

Europe, Switzerland and the United Kingdom: 5-10 working days

Please note that our shipping times should only be used as a guide and are based on time from dispatch.

SHIPPING COSTS

ITALY

Standard Shipping: €10

Express Shipping: €15

EUROPE

Standard Shipping: €25

SWITZERLAND AND THE UNITED KINGDOM

Standard Shipping: €35

UNITED STATES AND CANADA

Standard Shipping: €40

AUSTRALIA AND NEW ZEALAND

Standard Shipping: €45